Support Coordination

A real person

who speaks fluent NDIS.

One coordinator, every provider on the same page and a plan that finally moves. Budgets tracked, service agreements sorted and someone advocating clearly in your corner.

Three ladies are happily discussing support coordination for NDIS.

One named coordinator

Their direct mobile, plus a backup.

Six things a great coordinator actually does

More than administration. Much more.

The full scope of Support Coordination, both the visible work and the behind-the-scenes effort that makes a plan sing.

Plan translation

We turn your NDIS plan into a clear, week-by-week action list, written in plain English so every goal and support is easy to follow.

Provider matching

We shortlist providers who genuinely fit your goals, values and availability, not just the first to reply.

Service agreements

We carefully review every service agreement, flag anything unclear and make sure hourly rates align with your plan.

Advocacy on your side

If providers fall short, your plan is under review or a complaint needs lodging, we advocate on your behalf.

Budget tracking

Monthly snapshots of what’s been spent, what’s remaining and what to plan for, so there are no surprises.

Specialist coordination

For complex situations, hospital discharges, safeguarding or housing, our Level 3 coordinators are here to help.

Support Coordination | A young boy participates in the event community access support service.

Why coordination with Accucare feels different

Independent, honest and firmly

in your corner.

Support Coordination goes wrong when it’s a shared inbox, a rotating cast and a coordinator with hidden incentives to push their own providers. We built ours the opposite way: one named person, transparent budgets and a genuine duty to recommend the right fit even when it isn’t us.

Interest-first matching

Support workers chosen because they share (and genuinely enjoy) your interests.

Real places, real people

Cafés, gigs, gyms, markets and clubs. The wider community access, not sterile day centres.

Confidence-building

We step back as your independence grows. That's the true measure of success.

Transport sorted

We help with buses, trains, rideshare or provider transport, whichever suits you best.

The shape of our coordination

Skilled coordinators. Small caseloads. Real answers.

We cap caseloads on purpose so every participant has a coordinator with time to genuinely pick up the phone, rather than being stuck in a triage queue.

24hr

Response to any urgent issue

12+

Provider network per participant

Level 3

Specialist coordinators on staff

100%

Transparent budget reporting

The team supporting coordination in the meeting.

NDIS Support Coordination | Accucare Health Solutions

The first 90 days

From plan in a PDF to plan in motion.

01

Say hello

A relaxed chat to hear about your goals, interests and support needs.

02

Meet & match

Tour the space, meet the team, and we’ll place you in a small group that fits.

03

Trial day

Come in for a free taster day. No commitment, just an opportunity to experience it.

04

Build your week

Choose the streams and days that suit you. Change anytime as your goals evolve.

Is coordination right for you?

Coordination fits when the plan feels bigger than your bandwidth.

If any of these sound familiar, you likely have (or should ask for) Support Coordination funding in your NDIS plan.

About the NDIS

Not sure where to start with your NDIS plan?

Our friendly team will walk you through eligibility, funding categories and how to make the most of your plan at no cost, with no pressure.

01

Get in touch

Tell us about your goals.

02

Free consultation

We map your plan together.

03

Meet your team

Hand-picked, qualified staff.

04

Live well

Reliable, ongoing supports.

Support Coordination FAQs

Eligibility, referrals, timelines and what happens next – answered.

Do I qualify for Support Coordination?

If your NDIS plan includes Support Coordination (Level 2) or Specialist Support Coordination (Level 3), yes. We work with both, and there’s no referral bottleneck.

Send us your plan. We’ll book a 45-minute onboarding call within 3 business days and walk you through your budgets, goals and options.

First provider introductions happen inside week one. Your full service stack (SIL, therapy, community, transport) is usually live within 4 to 6 weeks.

1) Plan translation session.
2) Goal mapping.
3) Provider shortlist and introductions.
4) Bookings made and budgets tracked.
5) Fortnightly check-ins and plan-review preparation.

Yes. You can use our coordinators without using our SIL, day programs or in-home care. Our conflict of interest policy applies and we tell you upfront.

It’s what we do best. Evidence pack, provider reports, goal progress and a well-prepared narrative, all ready before your review meeting.

Person-centred NDIS supports delivered with warmth, integrity and reliability. Let’s build a plan that fits your life.

Get in Touch

Quick links

Accucare Health Solutions. All rights reserved.

© Website designed & developed by CareSync Support Solutions.